What is Die Cut?

Die cutting is a fabrication process that uses specialized machines and tools to convert stock material by cutting, forming, and shearing. In printing, die cuts are used to create custom shapes and designs. All of my stickers have their own unique shape.

What makes vinyl stickers waterproof and UV resistant?

Since adhesive craft vinyl is made of plastic-like materials, they are extremely durable. Vinyl won't tear easily, won't fade when used outdoors, and its adhesive is expected to last longer as compared to paper stickers, however, avoid using abrasive sponges or cleaning products when washing surfaces where the stickers are applied. This may shorten the life of the sticker. 

Where are the stickers made?

All of my stickers are digitally designed by me, then printed by Sticker Ninja.

Where Can I Stick My Stickers?

You can mount all stickers to most surfaces, including water bottles, journals, laptops, and just about anything with a smooth surface.  

What is a Gicleé art print? 

Derived from the French term meaning “to spray,"  Giclée is ink-jet printing, a dry process in which archival ink is sprayed by a high resolution inkjet printer directly onto paper in a series of dots to both match color and apply ink precisely, producing a high-quality print of the original art. 

What is so special about a Gicleé print? 

Gicleé prints have a lifespan of up to 100 years compared to other art prints, offering the closest resemblance to the original work without the high cost of purchasing the original or a canvas version. 

Where are the prints made?

I created all designs in my studio, then have them printed by a local printing shop based in Oakland, California.

ATTENTION: Currently not shipping internationally at this time. 
Where are you based?

Oakland, California, USA

What are your shipping policies?

When will my order ship?
Stickers, prints, and other products all ship separately because they are coming from different places. All Sticker orders ship from my studio 3-7 business days after payment is received. For prints: Upon payment, I will submit the order for the print to be made within 3-5 business days. Processing time for prints will take up to 10 business days (weekdays only) before they are drop shipped to you from the locally based print shop I use. 

How much is shipping?
I charge a flat rate of $3 on orders $24 and under. Any orders over $24 are charged a flat shipping rate of $10. Stickers ship via USPS First Class and prints ship via USPS Priority Mail. 

Will my order come with a tracking number? All orders come with a tracking number. Once your shipping label is printed, the tracking number will be emailed to you. Packages may not be scanned at every processing center, so tracking updates may be delayed. 

When will I receive my order? 
Domestic USPS First-Class Mail® orders should take about 3-7 business days to arrive. Domestic USPS Priority Mail® orders should take 2-5 business days to arrive. Once an order is received by the shipping company, it is no longer under my responsibility. Please contact the shipping company or local post office to get details on transit and delivery inquiries. 

What if I haven't received my order OR what if it's marked delivered and I haven't received it? 
Once a package is handed off to USPS, I do not have control over its transit. It is not uncommon for USPS to mark orders as delivered before actual delivery. Any delivery concerns need to be addressed with your local post office first. Wait a few days before filing a missing mail request. Sometimes the package will be with a neighbor or family member or sitting in the post office. Please allow sufficient transit time before contacting me about order status. 

What if I entered an incorrect address? 
Please double-check your shipping address when checking out. Contact me using the contact form within 3 days of purchasing if you enter the wrong address (before I ship it). If an address is incorrect and the package is returned, customer is responsible to have package sent to the correct address. There are times when the address may have been correct and USPS fails to make a delivery for different reasons - the shipping fees are still customer responsibility and cannot be refunded. 

Do you accept returns/exchanges? 

I currently do not offer returns and exchanges. If you change your mind about an item, please contact me using the contact form within 3 days after placing the order. Replacements are not provided without proof of damaged and/or lost items.

Refunds are only accepted: 
1. If all products have been successfully returned to my shop.
2. If proof of damage during shipping is provided to the Shop.
3. USPS has declared in writing that the shipment has been “LOST” (must provide proof to the Shop). 

*No refunds will be honored without at least one of the above. Shipping is not refunded unless it is the Shop's error.
*If you would like to receive a new item, it is easiest just to place a brand new order. Contact us with any questions. 

Is there a minimum purchase required?

There is no minimum purchase required. 

How will my order be packed?

All stickers are placed in protective, clear, waterproof sleeves and ship in rigid mailers. Prints are packed in rigid mailers or tubes depending on the size.

What is your shop address?

Elizabeth Zunino Art
P.O. Box 5156
Berkeley, CA 94705

I need assistance with something else. What can I do? 

If you have a question that wasn't answered above, please feel free to contact me using the contact form. Business hours for customer service are Monday through Friday. Please expect up to 48 hours for a response to your inquiries.